Information You Provide
The enquiry form asks for your name, email address, service requirement and message. A phone field is optional on the contact page. The website domain is included so the origin of the enquiry can be identified.
Only include information needed to explain the work. Do not send payment card information, identity documents, health details or other sensitive personal information through the form.
How Your Enquiry Is Used
Your details are used to understand your request, assess suitable next steps and respond to the enquiry. Processing needed to respond to a request for a quotation may be necessary to take steps at your request before a contract. Basic security and misuse prevention are supported by the legitimate interest in protecting this website and its enquiry system.
Enquiries may be passed to a suitable local firm so that it can respond about the requested equipment or work. Your agreement is asked first through the optional, unticked permission box on the form. If you leave it unticked, you do not give permission to pass the enquiry to a local firm. That permission is recorded with the enquiry and is not permission to send unrelated marketing.
Sharing With A Suitable Local Firm
If you agree to sharing, the information passed on can include your name, email address, optional phone number, service selection and message. The recipient may use it to discuss the job and provide a quotation, subject to its own privacy information and legal duties.
Ask the firm to identify itself and explain its terms before agreeing to work. You are free to decline a quotation. Your information is not made public on this website.
Storage And Retention
Information is kept only for as long as needed to handle the enquiry, necessary follow-up and applicable legal or dispute requirements. The appropriate period depends on what happens to the enquiry. Information that is no longer needed should be deleted or anonymised.
Service providers involved in receiving, storing or transmitting enquiries may process information for those purposes. Appropriate access controls and safeguards should apply, including the safeguards required if personal information is transferred outside the UK.
Your Choices And Rights
You can ask for access to your personal information, correction of inaccurate details and deletion where applicable. You may also have rights to restrict processing, object to certain uses and receive information in a portable format. These rights depend on the circumstances and the legal basis for the processing.
You can withdraw permission for future sharing at any time by using the contact form and identifying your earlier enquiry. Withdrawing permission does not affect processing already lawfully completed. If your details have already been passed on, you can also contact the recipient directly about its use of them.
To raise a privacy request, select advice in the contact form and put “Privacy request” at the start of the message. State the right you wish to exercise and enough information to locate the enquiry. Identity checks may be needed before information can be disclosed.
Cookies And External Services
The static website does not add analytics or advertising cookies. Fonts are requested from Google Fonts, which means your browser contacts Google and shares connection information such as your IP address. Your browser settings can restrict external requests, although the typography may then use a fallback font.
The hosting and enquiry systems may process technical information, such as IP addresses and request logs, for delivery and security. External links take you to websites that have their own privacy information.
Complaints And Updates
If you have a concern, use the contact form to explain it. You can also complain to the Information Commissioner’s Office, the UK data protection regulator.
This notice was last updated on 21 October 2026. It should be reviewed when the enquiry handling or external services change.